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Remember, you can get in touch by sending an SMS to the number above. Click to open overlay.
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Switch Account View. Choose an account to switch subscription. Contact us. Save time, find your answer online. TV guide. Fix connection problems, manage your login details and connect to Wi-Free.
Broadband guide. Home Phone. How to keep your number and troubleshoot any issues. Home Phone guide. Got a query about data, SIMs and plans? Mobile guide. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia.
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The quickest way to get your issue sorted is via Help and Support , or by phoning one of the numbers above. All other calls and SMS in excess of our Fair Usage Policy or for international, premium, non-geographic numbers and non EU roaming will be charged at our standard rates. Monthly Fair usage allowance of 40GB data, after which speeds will be limited.
Surcharges will also apply if over a 4 month rolling period your roaming usage or presence within the EU exceeds your domestic usage or presence. Details of our rates can be found here. Virgin Mobile Phone: If you purchase a mobile phone from Virgin Media, you must have an active Virgin Mobile plan for each phone.
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If you are an existing Virgin Mobile customer you may add a phone to your existing plan, the cost of your phone is on top of the price of your plan. Existing phone customers may upgrade their phone anytime once the balance of the existing phone has been paid off. Only one mobile phone purchase per transaction to a maximum of 4 per account. Click here for mobile phone terms and conditions.
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Countries included: Click to open overlay. Switch Account View. Choose an account to switch subscription.